Recently, I received a recall notice from Ford: my 2016 Transit cargo van needed some preventive maintenance. Apparently, the electronic throttle body could develop contamination, resulting in activation of the service engine soon indicator and reduction of engine power and vehicle speed.
A few days ago, I scheduled the repair at my local Ford dealer and today I went in to drop off the van with the expectation to return at the end of the day. The anticipated half-a-day job would only be a 1½ hour wait, but I still decided to return home, based on previous experience.
Yet before I could leave, I noticed my van being moved to the repair shop and just a few minutes later the work commenced.
As the vehicle was still parked at the entrance of the shop, I casually walked over and talked to the mechanic, while he was replacing the throttle body, which took him less than 10 minutes.
The NHTSA doesn’t show this repair on its recall list, possibly because Ford regards this as part of its Customer Satisfaction Program. The recall is also applicable to the 2016 Ford Fusion.
These throttle problems are very common with Ford vehicles and the government is aware of that. In 2013, the National Highway Traffic Administration (NHTSA) opened an investigation into sudden surges and power loss in Ford engines. Ford refused to call it a recall. NHTSA won’t either. At that time it covered the 2009-2013 Ford Escape, Ford Fusion, Mercury Mariner and Mercury Milan. Later, Ford agreed to a “Customer Satisfaction Program” that extended the ETB warranty to 10 years or 150,000 miles for certain vehicles.