Instrument Panel May Fail to Display Information
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
March 24, 2023 NHTSA Campaign Number: 23V204000
NHTSA Campaign Number: 23V204000
Manufacturer Daimler Vans USA, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 6,857
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3KOMBAUS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.