2021 Mercedes-Benz and Freightliner Sprinter 1500-2500-3500-4500

December 01 2021 NHTSA Campaign Number: 21V934000
Bolt Fasteners on Rear Step Not Properly Tightened

Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

NHTSA Campaign Number 21V934000

Manufacturer Daimler Vans USA, LLC

Components STRUCTURE

Potential Number of Units Affected 30

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles.
The spring-loaded rear step bolt fasteners were not properly tightened.

Remedy

Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of
charge. Owner notification letters are expected to be mailed January 24, 2022. Owners may
contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is
VS3HECKTRI.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety
Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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