2023 MB Sprinter

Improperly Secured 12-Volt Ground Connection
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

March 24, 2024 NHTSA Campaign Number: 24V225000
NHTSA Campaign Number: 24V225000
Manufacturer Daimler Vans USA, LLC
Potential Number of Units Affected 99

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters are expected to be mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3HVERSL.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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